destinations are not available.ĭelivery Fee: Customers in the contiguous U.S. Where Do They Ship?: Nectar Sleep ships to all 50 states deliveries to U.S. How Is the Mattress Shipped?: Compressed, roll-packed, and shipped in a protective carrier bag. For an additional $20 ($169 total), White Glove personnel will remove one old mattress from the customer’s residence. Additionally, White Glove delivery – which includes in-home assembly – is available for a flat charge of $149. Nectar Sleep offers free standard shipping anywhere in the contiguous U.S.In most cases, customers receive their Nectar Mattress within five to seven business days of placing their original order.The delivery policy for Nectar Mattresses is as follows: Those who buy or acquire their mattress from the original owner or a non-authorized retailer do not qualify for warranty coverage. This warranty is non-transferable, and is exclusively available to original owners who purchase their mattress from Nectar or an authorized retailer.Burns, cuts, tears, stains, and other forms of physical damage that occur due to misuse or neglect.Sagging or indentations in the sleep surface that do not measure one and a half inches (1 1/2″) or deeper.The warranty will not cover the following:.Manufacturing defects associated with the mattress cover.Physical flaws in the mattress that cause foams to split or crack.Sagging or indentations in the sleep surface measuring one and a half inches (1 1/2″) or deeper.The warranty will cover the following defects:.The warranty will be voided if the mattress is not used with a firm, solid-surface foundation and damage occurs as a result.These charges will be fully refunded if Nectar Sleep identifies a defect in the mattress. After 10 years have elapsed, owners pay $50 shipping fees each way ($100 total) for mattress repairs or replacements. During the first 10 years, Nectar Sleep will repair or replace a defective mattress at no extra charge to the owner. However, owners may need to pay some additional charges if a defect develops.
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